Lexus Warranty

An important part of the peace of mind that comes with owning a Lexus is the built-in warranty on your vehicle.

Your Lexus vehicle carries a manufacturer’s New Vehicle Warranty of 3 years or 100,000 kilometres* and a 6 years corrosion perforation warranty. These are supplemented by Lexus New Zealand’s 1 year or 40,000 kilometres* cover, additional to the New Vehicle Warranty.

This total package of cover is offered to the first owner and subsequent owners within the 4 years or 140,000 kilometres* period.

Subject to the terms and conditions contained herein, Lexus New Zealand warrants that any part of your vehicle which becomes defective due to faulty materials or workmanship in manufacture or assembly within 4 years or 140,000 kilometres* from the date of first registration will be repaired or replaced free of all charges.

Any defect must be reported to your Lexus dealer immediately after discovery but within the warranty period and your vehicle must be available at the dealer’s place of business as soon as practicable.

If you are not a consumer (as defined in the Consumer Guarantees Act 1993) or you have purchased this vehicle for a business purpose (and your Vehicle Offer and Sale Agreement contains an applicable exclusion from “consequential loss” liability) then, apart from the benefits provided to you in the event of a roadside breakdown or under a Full Maintenance Service Plan, this warranty will not extend to consequential loss or damage to either person or property or expenses such as (but not limited to) hire or loss of use, charges, tolls and traveling expenses.

*whichever occurs first under normal operating conditions
 

Lexus Warranty Exclusions

Warranty and Service Plan Exclusions:

• Repairs that are the result of the vehicle not being maintained in accordance with the Lexus service schedule.
• Any repairs undertaken by other than an authorised Lexus Dealer or Lexus Parts and Service Dealer.
• Any duplication of repairs, repairs improperly performed or replacements improperly installed by other than a Lexus Dealer.
• Any repairs due to the replacement of parts other than the manufacturer-approved parts or due to the use of fuel, lubricants or fluids other than those specifically recommended by Lexus New Zealand.
• Any damage from any type of accident or act of omission, which is willful, unlawful or negligent, or any resultant damage due to lack of maintenance, abuse or neglect.
• Where the owner breaches any manufacturers or statutory warranty.
• Where the vehicle has any experimental equipment, modification on any body or chassis component, trim of any description, or change of component specification.
• Where the odometer fitted to the vehicle is altered or replaced (except under warranty).
• Where the vehicle has been used in competition, rally or racing, or has been subjected to extraordinary use, such as (but not limited to) mining, police or emergency operation, or otherwise damaged by neglect, accident, faulty repairs or improper use.
• Any third party property damage or bodily injury attributable to the owner of the contract.
• Any damage resulting from industrial or environmental conditions.
• Replacement of tyres, unless covered under the New Vehicle Warranty and Service Plan.